After restoring your purchase you should be able to enjoy the full content.ģ-I bought the paid version of a Cubic Frog® app through in-app purchases, but I can’t see the full content yet. There is a “Restore Purchase” button on the main menu or parents page of our apps, just click on it and make sure to put in the same login information that you used for purchasing our app. On your new device, you need to download the game and then restore your purchase. If you still do not hear any sound coming from the app, watch this video.Ģ-I bought a new device, how can I transfer my app to it? Close all the open applications and restart your device. Turn up the volume with the volume buttons on the side of your device. Open Settings > Do Not Disturb and make sure that Do Not Disturb is off. If you’re using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure that Silent Mode is off. Please make sure the side switch on your device is NOT on the silent mode. 1-My app doesn’t have sound anymore, how can I fix it?
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